DCA Services provides complete outsourced back office solutions to communications service providers. Since 1987, DCA has helped companies reduce costs, enhance revenue, protect cash flow and asset values, and improve customer satisfaction with one of the most innovative and flexible systems in the industry and strong dedication to client success. DCA’s integrated systems and services support all aspects of wireline, wireless and VoIP operations including customer acquisition, provisioning, call center, customer care, billing and lock box processing.
Keywords: telecom, back office, billing, call center, customer care, provisioning, solutions, communications, telecommunications, systems, outsourcing